Frequently Asked Questions
How can I contact customer service?
If you have any questions about our products or your order, You can contact our customer service team via Email, or contact us through WhatsApp, Facebook, Twitter!
Email: [email protected]
Can you make sure your bag are best quality in the market?
Yes, We have been selling replica handbags for many years.we have deposit the many high quality factory sources, and we only cooperate with suppliers with long-term stable supply and stable quality, We offering high-end brand with 100% accuracy,Enable customers to purchase high-end bags at a cheaper price.
In addition, we will manually check the appearance and quality of the products before delivery, and we will ensure that the goods you receive are of high quality.
How can I trust you?
Yes, it is not easy to build trust, but I can tell you, 90% of customers are repeat customer, repeat customer are our biggest wealth.
What is the product shipping from? Can you ship to my country?
We ship from China.
We ship to all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long can I receive the goods? What kind of express do you use?
The express companies we collaborate with:DHL, UPS, FEDEX, EMS, Aramex, And Other safe ways (EU)....
Processing time: After the order has been paid, the warehouse needs 1-3 days to process your order. You will receive a notification once your order has been shipped. (Business Days Only )
Delivery Estimates: Within 7-14 days(Shipping times are only estimates and unfortunately, cannot be guaranteed.)
Can I return the product after I receive ?
Yes, you can. Our QC team will check every bag carefully before shipping, we accept return when quality issue happens, any problem
If it is not a quality issue, you can also apply for a return within 30 days after receiving the product, but the returned product should not affect the secondary sale, including but not limited to the following situations:
① The product has been washed
② The product has been dyed or has an odor
③ The product label or protective film has been torn
④ The product packaging is incomplete or not packaged
Due to the high value of the goods, our transportation scheme needs to ensure sufficient security, and we have bought insurance for each package.
Please understand our’s efforts to deliver the package safely and quickly.
Asking for forgives for any inconvenience. The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.
How can I track my order?
A:You can log in our website to check you order status, shipping tracking No. is inside, and you can check the status by www.17track.net
Whole Sale/Agent:How to apply for the agent?
You can get in touch with us on Email/WhatsApp/Facebook/Twitter, simple introduce yourself and your business, your name, your country, your market coverage, your contact method, your estimated monthly order quantity, your preferred products and so on, We will develop a cooperation plan based on your situation